Refunds begin generating after the add/drop period ends each semester. Student account refunds are generated from credits such as a dropped class, dropped optional charge, or overpayment to the student account.
Refunds for classes dropped on or before the 5th class day begin refunding on a daily basis after the 5th class day (Summer is the 4th class day). Courses will be refunded at 100% during this time period. These refunds will display on your student account as a Student Account Refund. Be sure to update your bank account information with Heartland ECSI for direct deposit of refunds from the University.
Please Note: There are no refunds for Q-dropped classes
Because payments are made to student accounts from many different parties, it is impossible to track what payments should be refunded to which parties. We rely on the student to make the correct decision on reimbursing the appropriate parties once a refund has been issued from his or her student account.
Also, students are ultimately responsible for repayment of loans taken out in their name. To avoid future issues, the University strongly recommends that students deposit refunds only to their own bank account.