A: If you have been awarded more financial aid than you have expenses on your student bill, the remaining amount will be refunded to you. After your student bill has been paid, SBS will process the refund and send it to Flywire within 2 business days. You will see the refund under Account Activity in your payment portal with the date it was sent. Once the refund is sent to Flywire for disbursement. It will be direct deposited in your bank account within 1-3 business days. You must set up direct deposit through Flywire to receive your refund. 
 
A: If you are expecting a refund and have not received it, check to make sure your financial aid has disbursed (paid to your bill). Refunds cannot be processed until your aid has paid to your bill. You can then navigate to your student bill and view your refund under “current activity”. While refunds are issued each business day it is common for there to be a 2-business day delay before you receive your refund. If it has been more than 2 business days, your aid has paid to your bill, and you have set up your direct deposit account with Flywire but you have not received your refund contact Aggie One Stop.